24 Hour Cancellation & “No Show” Fee Policy
Each time a client misses an appointment without providing proper notice, another client is prevented from receiving care.
Therefore, Nicole Hand Therapeutic Massage and all providers at this location reserves the right to charge a fee of $50.00 for all missed appointments (“no shows”) and appointments which, absent a compelling reason, are not cancelled with a 24-hour advance notice.
“No Show” fees will be billed to the client. This fee is not covered by insurance and must be paid prior to your next appointment. Multiple “no shows” in any 12-month period may result in termination from our practice.
We try our best to provide reminders of upcoming appointments and wish to thank you for your understanding and cooperation as we strive to best serve the needs of all our clients.